Gamma-Dynacare Medical Laboratories is aware of the importance of protecting your privacy and we are sensitive to handling your personal information, in particular, your personal health information, appropriately. We are committed to collecting, using and disclosing your personal information responsibly and only as required to provide our services.
By submitting your laboratory test, you are deemed to have consented to the collection, use and disclosure of your personal health information in accordance with our Privacy Policy, available below.
1. Personal Information
Personal information is any information that identifies you, or by which your identity could be deduced and includes any health-related information. Generally speaking, if we do not collect and use your personal information, we cannot provide you with our services.
2. Purposes for the Collection, Use and Disclosure of Personal Information
We collect, use and disclose personal information for the following purposes:
- to deliver quality medical laboratory services to our patients;
- to identify and to ensure continuous high-quality service;
- to perform high-quality laboratory testing and to provide the results of such tests to your healthcare provider;
- to enable us to contact and maintain communication with you, including, without limitation, to distribute healthcare information and to book and confirm appointments;
- to communicate with your healthcare practitioner and/or other healthcare providers and organizations where required for your healthcare;
- to allow us to efficiently follow-up for testing, treatment, care and billing;
- for teaching and demonstrating purposes on an anonymous basis;
- for research, health surveillance and statistical analysis of data purposes;
- to determine whether you may be a good candidate for a particular research study;
- to complete and submit claims for payment to OHIP and to other third parties (such as private health insurance plans) in order to be paid for the services rendered;
- to collect unpaid accounts and to process payments in general;
- to comply with the legal and regulatory framework of relevant legislation and to comply with any other requirements mandated by a government authority;
- to permit potential purchasers or advisors to evaluate our facilities in preparation for a sale;
- to deliver your charts and records to our insurance provider to enable them to assess liability and quantify damages, if any;
- for administrative/management activities such as planning resource allocation, reporting or evaluation;
- to comply generally with the law;
- for any other purpose that may be identified before or at the time the information is collected.
3. Limits to Collection, Use, Disclosure and Retention of Personal Information
We will limit the collection of personal information to those purposes identified in this Policy. Similarly, your personal information will not be used or disclosed for purposes other than those for which the information is collected or as required, or permitted, by law.
4. Access to Your Personal Information
Your rights to access your personal information are not absolute. Access can be denied for several different reasons, including:
- Pursuant to relevant legislation, when your referring healthcare practitioner has requested our laboratory services and has not authorized you to receive the results directly, we will not release your laboratory results directly to you, except in some exceptional circumstances. Please consult your healthcare practitioner directly to receive the results.
- If doing so could reasonably be expected to threaten the life or security of you or another individual.
- If the denial of access is required or authorized by law.
5. Inquiries
Should you have any questions or require additional information about our Privacy Policy, please email us at privacyofficer@gamma-dynacare.com.
Link to the full Gamma-Dynacare Medical Laboratories Privacy Policy