• How to order the new CT/GC/TV NAAT Test
    Aug 06, 2014

    Gamma-Dynacare is proud to be the first Canadian laboratory to offer transcription-mediated nucleic acid amplification testing (NAAT) for the three most common STDs (Chlamydia, Gonorrrhea and Trichomonas vaginalis) on a single specimen as part of our advanced diagnostics suite.  For more information, please see the Client Notices below.

    How to order the new CT/GC/TV NAAT Test (Ontario) [PDF]

    How to order the new CT/GC/TV NAAT Test (Quebec) [PDF]

    Gamma-Dynacare is proud to be the first Canadian laboratory to offer transcription-mediated nucleic acid amplification testing (NAAT) for the three most common STDs (Chlamydia, Gonorrrhea and Trichomonas vaginalis) on a single specimen as part of our advanced diagnostics suite.  For more information, please see the Client Notices below.

    How to order the new CT/GC/TV NAAT Test (Ontario) [PDF]

    How to order the new CT/GC/TV NAAT Test (Quebec) [PDF]

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  • Urine Toxicology Testing Options
    Jul 14, 2014

    On September 3, 2013, Gamma-Dynacare Medical Laboratories introduced its new methodology for Broad Spectrum Urine Toxicology Screening. Since that time, we have been made aware of clinician confusion over what specific urine drug tests are appropriate to order for their patients.  We would like to take this opportunity to address this confusion by clarifying the urine drug screening options offered by Gamma-Dynacare Medical Laboratories and the specific options for urine ethanol testing.  For more information, please see the Client Notice below.

    Client Notice - Urine Toxicology Testing - July 14, 2014 [PDF]

    On September 3, 2013, Gamma-Dynacare Medical Laboratories introduced its new methodology for Broad Spectrum Urine Toxicology Screening. Since that time, we have been made aware of clinician confusion over what specific urine drug tests are appropriate to order for their patients.  We would like to take this opportunity to address this confusion by clarifying the urine drug screening options offered by Gamma-Dynacare Medical Laboratories and the specific options for urine ethanol testing.  For more information, please see the Client Notice below.

    Client Notice - Urine Toxicology Testing - July 14, 2014 [PDF]

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  • Gamma-Dynacare Unaffected by Heartbleed Bug
    Apr 11, 2014

    Gamma-Dynacare wishes to advise patients and clients that our online and downloadable data and services are unaffected by the Heartbleed encryption vulnerability bug.  Gamma-Dynacare’s systems are not susceptible to this vulnerability because we do not use Open SSL software.

    Gamma-Dynacare wishes to advise patients and clients that our online and downloadable data and services are unaffected by the Heartbleed encryption vulnerability bug.  Gamma-Dynacare’s systems are not susceptible to this vulnerability because we do not use Open SSL software.

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  • Move to New Patient Services Centre in Bracebridge, Ontario
    Mar 31, 2014

    Effective March 10, 2014, Gamma-Dynacare has moved its Patient Services Centre to 55 Highway 118 W in Bracebridge.  This new collection site is a state-of-the-art facility designed to meet the growing needs of patients in Bracebridge and the surrounding area.  For more information, please see the Client Notice below.

    Client Notice - Move to New Bracebridge Patient Services Centre [PDF]

    Effective March 10, 2014, Gamma-Dynacare has moved its Patient Services Centre to 55 Highway 118 W in Bracebridge.  This new collection site is a state-of-the-art facility designed to meet the growing needs of patients in Bracebridge and the surrounding area.  For more information, please see the Client Notice below.

    Client Notice - Move to New Bracebridge Patient Services Centre [PDF]

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  • Fire-related damage at Accuro Ottawa facility
    Mar 27, 2014

    We wish to advise that the Ottawa facility of Gamma-Dynacare’s transportation services division, Accuro Health Services, located at 412-1230 Old Innes Road in Ottawa, sustained damage today as a result of an early morning fire in an adjacent unit within the Innes Business Park complex.  While there was no fire damage to our unit, there was extensive smoke damage and we expect that we will not be able to access or resume operations at the facility for several days.  

    We are working to an established business continuity plan, with the goal of minimizing the impact of this incident on our patients and clients and resuming normal operations as quickly as possible. 

    Laboratory results reports that were in the Accuro facility and scheduled for delivery to healthcare providers on March 27th are being re-printed and will be delivered on March 28th.  Please note that this event is not impacting our ability to contact physicians with urgent results, as these results are phoned or faxed by our Customer Service Department, located at Gamma-Dynacare’s main laboratory in Ottawa.  Our transportation operations are being managed temporarily from our main laboratory in Ottawa and we expect no disruption or changes to specimen pick-up times.  We are working to fill orders from our Ottawa-area clients for pre-analytical supplies from the warehouse at our Brampton, Ontario laboratory. Clinics that ordered supplies within the past three days can expect to receive their shipments early next week.  Going forward, Ottawa-area clients can continue to order supplies via the Accuro Ottawa fax number, (613) 742-5162, as this fax line has been re-directed to our Ottawa laboratory, as have Accuro Ottawa’s telephone lines.

    If you have any questions or concerns, please contact our Ottawa Customer Service Department at (613) 729-0200 (toll-free at 1-800-267-9514) or via email through our web site at the following link:

    http://www.gamma-dynacare.com/Content/ContactUs/GeneralInquiries.aspx

    We thank you for your patience and cooperation. 

    Client Notice - Fire damage at Accuro Ottawa facility - March 27, 2014 [PDF]
     

    We wish to advise that the Ottawa facility of Gamma-Dynacare’s transportation services division, Accuro Health Services, located at 412-1230 Old Innes Road in Ottawa, sustained damage today as a result of an early morning fire in an adjacent unit within the Innes Business Park complex.  While there was no fire damage to our unit, there was extensive smoke damage and we expect that we will not be able to access or resume operations at the facility for several days.  

    We are working to an established business continuity plan, with the goal of minimizing the impact of this incident on our patients and clients and resuming normal operations as quickly as possible. 

    Laboratory results reports that were in the Accuro facility and scheduled for delivery to healthcare providers on March 27th are being re-printed and will be delivered on March 28th.  Please note that this event is not impacting our ability to contact physicians with urgent results, as these results are phoned or faxed by our Customer Service Department, located at Gamma-Dynacare’s main laboratory in Ottawa.  Our transportation operations are being managed temporarily from our main laboratory in Ottawa and we expect no disruption or changes to specimen pick-up times.  We are working to fill orders from our Ottawa-area clients for pre-analytical supplies from the warehouse at our Brampton, Ontario laboratory. Clinics that ordered supplies within the past three days can expect to receive their shipments early next week.  Going forward, Ottawa-area clients can continue to order supplies via the Accuro Ottawa fax number, (613) 742-5162, as this fax line has been re-directed to our Ottawa laboratory, as have Accuro Ottawa’s telephone lines.

    If you have any questions or concerns, please contact our Ottawa Customer Service Department at (613) 729-0200 (toll-free at 1-800-267-9514) or via email through our web site at the following link:

    http://www.gamma-dynacare.com/Content/ContactUs/GeneralInquiries.aspx

    We thank you for your patience and cooperation. 

    Client Notice - Fire damage at Accuro Ottawa facility - March 27, 2014 [PDF]
     

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  • New extended hours at Ontario Patient Services Centres
    Mar 03, 2014

    To enhance convenience and flexibility for patients, Gamma-Dynacare is pleased to announce that we have extended our hours of operation at many Patient Services Centres throughout Ontario. 

    For more information on hours of operation, or to find the Gamma-Dynacare facility closest to you, please visit the Find a Patient Services Centre feature of this web site.

    To enhance convenience and flexibility for patients, Gamma-Dynacare is pleased to announce that we have extended our hours of operation at many Patient Services Centres throughout Ontario. 

    For more information on hours of operation, or to find the Gamma-Dynacare facility closest to you, please visit the Find a Patient Services Centre feature of this web site.

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